Education – Matt earned a bachelor’s degree in Management Information Systems, and his Master of Business Administration (MBA) from the University of Nevada, Las Vegas (UNLV). He also completed Western CUNA Management School (WCMS), where he graduated with Highest Honor and received the prestigious Charlie Clark Memorial Award. Matt is a Leadership Breakthrough One graduate of Rapport Leadership International and has completed the Jackson County Chamber Leadership Program. He recently earned his Certified Chief Executive (CCE) designation by successfully completing the Credit Union Executives Society (CUES) CEO Institute’s 3-year program.
Rogue Experience – Matt was initially hired by Rogue in January of 2004 to manage the Information Services Department. He was quickly promoted to Vice President of Sales and Operations in 2005, and then appointed as the Chief Operations Officer in 2007. In August of 2008, Matt moved to the finance side of the Credit Union by transitioning into the Chief Financial Officer position. In 2011, Matt assumed the role of Executive Vice President (EVP). In 2017, he was recognized with the title of EVP/Chief Operating Officer.
Financial Institution Experience – Prior to joining Rogue, Matt worked for Clark County Credit Union in Las Vegas, Nevada. There he served as an Information Systems Specialist, Accounting Specialist, and Information Systems Project Manager.
Key Roles and Accomplishments – Currently, Matt is serving on the Chamber of Medford/Jackson County Board and is a member of the Greater Medford Rotary Club. He most recently served on Medford School District’s Facilities Optimization Committee, was a member of the NWCUA Federal Charter Work Group and was Chair for the Rogue Community College (RCC) District Budget Committee in 2019. He has also served on the Central Point City Council and the WCMS Alumni Board. He is an active Project Reader for WCMS and spends two weeks each summer teaching classes at the campus in Pomona, California. He served on the Southern Oregon Regional Economic Development Incorporated (SOREDI) Board for 12 years, including two years as Board President. He continues to serve on the SOREDI Foundation Board. Matt is involved in youth education through his church and with the Boy Scouts of America; he is also an Eagle Scout. Matt won the President’s Award at the 2005 annual employee awards banquet for his first year of service with Rogue. He was honored by the Credit Union Association of Oregon (CUAO) in 2006 with the Young Credit Union Professional of the Year Award for his contributions to Rogue and the credit union movement. In 2008, he was recognized again by the CUAO with the Heidemann Scholar Award for his efforts in continuing his education. In 2017, Matt was selected as one of the top Credit Union National Association (CUNA) Credit Union Rock Stars.
Chief Financial Officer
Education – Blake received his Masters of Accountancy from Brigham Young University. He received his CPA designation in 2001.
Rogue Experience – Blake joined Rogue in 2013 as the Vice President of Finance. In 2014, Blake assumed the role of Senior Vice President and Chief Financial Officer.
Financial Institution Experience – Blake has over 18 years of experience in financial services including auditing of community financial institutions while with Price Waterhouse Coopers and Deloitte & Touche. He held positions as Controller for six years and a Treasurer for two years at two different community banks.
Key Roles and Accomplishments – Blake oversees Investment Services, the Accounting Department, Investments, asset liability management and business analysis functions of the credit union. He served on the board of an organization which ran a homeless shelter for women and children. This also included working with the United Way on a joint program designed to help clients of the shelter save money. Blake has also been involved with volunteering for both Junior Achievement and the Boy Scouts of America. He currently serves on the finance committee of a local nonprofit that aids individuals who recently lost a loved one (WinterSpring), as well as serving as the Treasurer of the Table Rock Soccer Club.
Chief Lending Officer
Education – Chad received his Bachelor of Science degree in Management Information Systems from the University of Nevada, Las Vegas, and his Master of Business Administration (MBA) from Washington State University. He is also a graduate of the CUES Certified Chief Executive program and has completed courses with M.I.T. in Innovation and through Hipereon’s School of Commercial Lending.
Rogue Experience – Chad Joined Rogue in June of 2016 as the Chief Innovation & Strategy Officer, and then moved into the Chief Lending Officer position in April 2017.
Financial Institution Experience – Chad has over 20 years of experience in financial services including Wells Fargo, Nevada State Bank and Clark County Credit Union (CCCU). Chad became a Lending Sales Manager at CCCU, driving sales in the credit union to record highs. After becoming General Manager of the credit union’s failing Credit Union Service Organization (CUSO) he turned things around through his leadership, transforming that CUSO into the largest single source of auto loans for the credit union. Chad later supervised all branch and consumer lending operations.
Key Roles and Accomplishments – Chad oversees the Credit Union’s lending departments, as well as Business Intelligence and Enterprise Risk Management. With over 20 years’ experience and holding senior-level positions in Lending, Information Services, and Operations, he is a well-qualified (and well-rounded) member of Rogue’s Executive Team. Chad also volunteers as a Court Appointed Special Advocate (CASA) within Jackson County, advocating for children as they become wards of the court.
Chief Operations Officer
Education – Jeanne received her bachelor’s degree in Business Administration, with a certificate in Finance and Economics from Southern Oregon University and her Master of Business Administration (MBA) from Washington State University. She graduated from Western CUNA Management School (WCMS) in 2012 with Honors, and from the Chamber Leadership Program in 2005.
Rogue Experience – Jeanne joined Rogue Credit Union in 2000 when she started as a teller. She worked in the Phone Center as a Member Service Representative until she moved to the Marketing Department as the Business Development Specialist in 2003. Jeanne was promoted to Manager of the Ashland Branch in October of 2005, and then Marketing Manager in 2007, Marketing Director in 2008, Vice President of Marketing in 2011, and Senior Vice President of Marketing in 2013. In 2014, her role expanded to include Loyalty when she was named Senior Vice President of Marketing and Loyalty. In 2015, Jeanne took on the responsibility of starting the Business Intelligence function for the Credit Union before being promoted to Chief Operations Officer.
Financial Institution Experience – Jeanne has over 17 years of experience in financial services.
She worked at US Bank prior to coming to Rogue Credit Union.
Key Roles and Accomplishments – Jeanne oversees the Credit Union’s Delivery, Payments, Operations, and Marketing teams. In 2007, Jeanne was selected to serve a three-year term on i3 with the Filene Research Institute. She was chosen to return as a Graduate Assistant at WCMS in 2013. Jeanne is a recipient of the Rogue’s Leadership Focus Award, and the Marketing department received
the Team Award in 2009. Jeanne currently serves on the Northwest Credit Union Association (NWCUA) Strategic Market Share Taskforce. She stays involved with the community by coaching youth sports and volunteering her time with a variety of local community service organizations. She has served on the Kid Time Board as the Vice-Chair, currently serves on the Crime Stoppers
Board since 2013, and the Southern Oregon Regional Economic Development, Inc. (SOREDI) Board since 2018.
Chief Information Officer
Education – Jeff received his Bachelor of Science in Computer Science from Indiana University. He also graduated from Western CUNA Management School (WCMS) with High Honors and is listed on the Credit Union National Association (CUNA) Academic Hall of Fame.
Rogue Experience – Jeff Joined Rogue in May of 2015 as the Chief Information Officer.
Key Roles and Accomplishments – Jeff oversees the Credit Union’s Project Management Department, as well as Information Services, which includes Support, Infrastructure,
Software Development, Systems Administration, and Information Security. Jeff has over 24 years of experience in senior Information Technology leadership positions. He started his career with Fortune 50 companies in the Financial and Manufacturing industries, holding positions in Computer Operations and Software Development. Transitioning into the Pharmaceutical Drug Industry as a Programmer/Analyst, Jeff rose through the ranks and became the Senior Vice President of Information Technology for a Fortune 200 company. Then, following a major merger, he held a senior IT leadership position with the newly formed Fortune 50 company. From there, Jeff entered the eCommerce Industry, spending the next ten years holding senior leadership positions covering all aspects of Information Technology. Finally, before joining Rogue Credit Union, he worked in the Aviation and Manufacturing industry for a leading company providing helicopter services to a global clientele base. Through all of this, Jeff has gained a broad and deep skill set, spanning all aspects of Information Technology and Information Security; dealing with varied regulatory agencies and requirements including: Health Insurance Portability and Accountability Act (HIPPA), Drug Enforcement Administration (DEA), SarbanesOxley, Department of Defense (DOD), Critical Infrastructure Protection Act, International Traffic in Arms Regulations (ITAR), Processing Card Industry (PCI), Gramm-Leach-Bliley Act (GLBA) and Federal Financial Institutions Examination Council (FFIEC).
Chief Administration Officer
Education – Karen has a Master in Management (MIM) degree, a Bachelor of Science in Business Management with a Minor in Psychology, and a Certificate in Human Resources from Southern Oregon University. In 2009, she graduated from Western CUNA Management School (WCMS) with High Honors and inducted to their Academic Hall of Fame. Karen has completed various credit union educational courses during her tenure, including Individual Retirement Account Certification and Bank Secrecy Act Certification with CUNA. She is a Leadership Breakthrough One (LB1) graduate of Rapport Leadership International.
Rogue Experience – Karen joined Rogue in 1993 and has served as Teller, Vault Teller, Operations Officer, IRA Specialist, Regional Assistant Operations Manager, Operations Manager, Regional Operations Director, and Administration Director. In 2012, Karen became the Vice President of Administration, and earned the title of Senior Vice President of Administration in 2013. In 2015, Karen was promoted to Chief Administration Officer.
Key Roles and Accomplishments – Karen oversees the Employee Services, Employee Development, Facilities, and Loyalty departments of the Credit Union. Karen has served as President of the Eagle Point Parent Teachers Association and as VicePresident of the Southern Oregon Financial Fraud and Security Task Force (SOFFAST). She has served on various non-profit boards in the community, including serving as Secretary on the Executive Board of Directors for Mediation Works, a local nonprofit organization. She is heavily involved with the District 9 Foundation, a local nonprofit that focuses on gifting scholarships to Eagle Point High School graduating seniors. Karen currently serves on the Northwest Credit Union Association (NWCUA) Southern Oregon Chapter, on the Medford YMCA Board of Directors in the role of Treasurer, the Asante Employer Health Coalition and the Rogue Valley Transportation District Community Action Committee. Karen is a past recipient of Rogue’s External Member Service Award and Leadership Focus Award. The Administration Department she oversees was a recipient of Rogue’s Team Focus Award in 2013. In 2009, Karen received the “Heidemann Scholar of the Year Award” from the Credit Union Association of Oregon for her efforts in continued education and application of knowledge received towards her credit union career.